Managing Director

Your tasks

1. Business Management and Strategy

• Oversee the overall business operations and performance of the company.
• Develop and implement business strategies to achieve company objectives and profitability.
• Establish business goals, operational plans, and performance targets.
• Identify new business opportunities and explore potential markets for expansion.
• Review business performance and implement improvements to enhance efficiency and growth.

2. Team Leadership and Management

• Lead, manage, and motivate the team to achieve the company’s business objectives and operational targets.
• Provide guidance, direction, and support to employees in carrying out their duties effectively.
• Delegate responsibilities and monitor team performance to ensure productivity and service quality.
• Foster teamwork, collaboration, and effective communication across the organisation.
• Set performance expectations and conduct regular performance reviews.
• Identify staff training and development needs to enhance employees’ skills and capabilities.
• Resolve operational issues and guide the team in implementing effective solutions.
• Promote a positive working environment that encourages accountability, professionalism, and continuous improvement.
• Oversee staffing requirements, recruitment planning, and workforce allocation.

3. Educational Support Services

• Oversee the planning, coordination, and delivery of educational support programmes and related services.
• Ensure educational support activities meet clients’ needs and agreed service standards.
• Evaluate the effectiveness of programmes and implement improvements where necessary.
• Coordinate workshops, training sessions, learning support activities, and other educational initiatives.
• Monitor service quality and ensure the effective use of educational resources and materials.

4. Business Development and Client Relations

• Establish and maintain relationships with clients, educational institutions, business partners, and service providers.
• Develop business proposals, service agreements, and partnership opportunities.
• Monitor market trends and identify opportunities to expand the company’s services.
• Address client feedback and resolve service-related issues.
• Maintain strong client relationships to support customer satisfaction and long-term business growth.

5. Financial and Resource Management

• Oversee budgeting, financial planning, and business expenditure.
• Monitor revenue, operating costs, and profitability.
• Implement cost-control measures and ensure the efficient use of company resources.
• Review and approve business expenditures and operational decisions within the assigned authority.
• Ensure appropriate allocation of manpower, equipment, materials, and other resources.

6. Operational Management and Administration

• Develop and implement operational policies, procedures, and internal controls.
• Ensure the smooth running of daily business activities and administrative functions.
• Monitor operational performance and implement corrective measures when required.
• Oversee the preparation of business reports, operational records, and management documents.
• Coordinate with external consultants, vendors, and service providers to support business operations.

7. Compliance and Risk Management

• Ensure compliance with applicable laws, regulations, and company policies.
• Maintain proper handling and confidentiality of client, employee, and business information.
• Identify operational and business risks and implement appropriate risk-management measures.
• Ensure proper documentation and record-keeping for business activities.
• Implement measures to support business continuity and minimise operational disruptions.

8. Reporting and Continuous Improvement

• Report business performance, operational progress, and key developments to the Board of Directors or company owners.
• Review management reports and performance indicators to support decision-making.
• Identify opportunities to improve service quality, team productivity, and operational efficiency.
• Represent the company at business meetings, industry events, and partnership discussions.
• Provide leadership and direction to ensure the company’s long-term sustainability and growth.

Requirements

• Relevant qualifications in Business Management, Education, or a related field.
• Relevant experience in business management, operations, or educational support services.
• Strong leadership, communication, and organisational skills.
• Good knowledge of business development, financial management, and operational planning.
• Ability to lead teams, manage resources, solve problems, and make effective business decisions.