Network Engineer
Job Description:
We are seeking an experienced Network Resident Engineer to provide onsite L1/L2 operational support for enterprise network infrastructure. The candidate will be responsible for maintaining network availability, stability and performance while handling daily network operations and troubleshooting.
Key Responsibilities:
- Provide L1/L2 support for enterprise network infrastructure.
- Manage and support LAN/WAN infrastructure.
- Administer Cisco Catalyst switches and Aruba networking solutions.
- Perform routing, switching and VLAN configuration.
- Support VPN connectivity and basic firewall troubleshooting.
- Monitor network performance, availability and utilization.
- Troubleshoot network connectivity, interface failures and performance issues.
- Handle incidents, service requests and root cause analysis.
- Perform network configuration, provisioning and maintenance.
- Support firmware upgrades, patching and approved network changes.
- Coordinate with L3 teams, OEM vendors and telecom providers.
- Maintain network diagrams, SOPs and technical documentation.
Requirements:
- 4–6 years of hands-on experience in enterprise network infrastructure support.
- Strong knowledge of LAN/WAN, TCP/IP, routing and switching.
- Hands-on experience with Cisco Catalyst switches and Aruba networking.
- Good knowledge of VLANs, VPN and basic firewall administration.
- Experience in L1/L2 production support and network troubleshooting.
- Understanding of ITIL incident, problem and change management.
- Strong analytical, communication and stakeholder management skills.
Preferred Certifications:
- CCNA / CCNP Enterprise
- Aruba ACNT / ACSA
- ITIL Foundation