CLINIC RECEPTIONIST/Clinic Front Desk Assistant (TCM Clinic)

Your tasks

Job Responsibilities

• Communicate with patients bilingually in English and Mandarin
• Provide front desk services including patient registration, appointment scheduling, billing, and inquiries
• Assist physicians and coordinate with therapists for treatment preparations
• Assist in simple dispensing duties (training provided)
• Maintain clinic cleanliness and manage daily supplies
• Support general clinic administration and paperwork

岗位职责：

• 使用中英文双语进行客户接待与沟通
• 提供优质的客户服务，处理患者预约、登记、收费等前台事务
• 协助医师与其他医疗人员安排工作，配合治疗师完成治疗准备
• 协助配药（提供培训）
• 维护诊所环境整洁，管理日常物资
• 协助诊所行政及文书工作

Requirements

• Proficient in both English and Mandarin (spoken & written)
• Basic computer literacy
• Strong customer service mindset, detail-oriented and responsible
• Prior front desk experience in clinic, healthcare, or service industry is an advantage
• Proficiency in video editing software (e.g., CapCut, Premiere Rush) is a plus
• Prior work or living experience in Malaysia or Singapore is a plus
• Valid work pass holder preferred

任职要求：

• 良好的中英文听说读写能力
• 具备基本电脑操作能力
• 服务意识强，细心、耐心、责任心
• 有诊所、医疗或服务行业前台经验者优先
• 会使用视频剪辑软件（如剪映、CapCut等）者优先
• 有马来西亚或新加坡生活/工作经验者优先
• 持有合法工作准证者优先

What we offer

Employment Type: Full-time / Part-time, flexible working hours negotiable

• Flexible working hours (negotiable)
• Friendly and supportive working environment
• Salary commensurate with experience (market rate)

我们提供：

• 灵活可商定的工作时间
• 友善、和谐的团队氛围
• 薪资面议（符合市场水平）

How to apply

Please WhatsApp your brief introduction, relevant experience, and available working hours to 8139 8627 (Text only. Shortlisted candidates will be notified for interview.)

应聘方式： 请通过WhatsApp发送个人简介及可工作时间至 8139 8627（仅限WhatsApp，合适者会通知面试）

Other

*Job Title: Clinic Front Desk Assistant (TCM Clinic) Location:** Near Serangoon Central (Postal Code 550326), convenient transportation

职位：中医诊所前台助理 *地点： 靠近实龙岗中心（邮编550326），交通方便 工作类型：** 全职/兼职，工作时间可灵活商定