Service Engineer

On behalf of our client, who is an Original Equipment Maker (OEM) in the built environment space, we are looking for a Service Engineer with the following details :

Description

To lead a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.

Customers' point of contact in terms of feedback or request pertaining to equipment, resolving issues, reports, etc to achieve customer satisfaction.

Monitor equipment performance and handle problematic lifts & escalators to achieve targets as well as continual improvement

Plan, Implement, Monitor & Control the progress of chargeable, non-chargeable works, monthly servicing schedules, and callback roster

Provide leadership, technical guidance, and support to subordinates.

Obtain required materials/resources for works as required

Prepare and conduct training for maintenance field staff with monitoring to ensure MIP/Best Practices are properly implemented

Complete office administrative works as required.

To communicate with inter-department staff for solutions & resolve issues

Report and assist Section Head on operations.

Requirement

Diploma in Mechanic/Electrical/Mechatronic Engineering

With at least 2-3 years of experience in a supervisory /team lead role

To be 24/7 operationally ready to attend to issues (rostered)

EA registration : 22C0971 | EA License : R21101298