Sales Development Representative

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Are you actively looking for a new opportunity? Or are you just browsing the market? Well… you are in the right place!

We are looking for a Sales Development Representative to join our team (retailers). Reporting to the New Markets Manager, you will be the first point of contact for our potential customers with our sales team. Our Sales Development Representatives are responsible for driving revenue growth by generating and qualifying leads for the Lightspeed sales team. If you want to develop your career in sales, this position is for you!

Your responsibilities

• Drive new business growth by qualifying interesting potential customers from marketing sources (webinars, trials, requests for quotes or demonstrations), primarily by phone and email

• Take charge of all potential customers so they qualify for the Lightspeed internal sales team

• Create an excellent first impression for our potential and current customers by offering them a world-class experience

• Verify customer needs to determine if Lightspeed solutions are a good fit for them

• Manage multiple lead sources, including inbound calls, emails, chats, and referrals at all times

• Manage the existing customer database using Salesforce, to ensure that all communications are recorded and listed

• Work with the New Markets Manager to develop new strategies to increase the sales network and consistently achieve monthly, quarterly, and annual goals

• Undertake other tasks and responsibilities defined by management

What you have to bring to the team

• More than one year of sales experience in a B2B environment, preferably in a solutions or technology sales context

• A strong willingness to work in technology sales and strong technical aptitude

• Excellent customer service and telephone communication skills, including good listening and verbal and written communication abilities

• Proven ability to meet or exceed sales targets

• Ability to thrive in a competitive, dynamic, and quota-driven environment

• As a global company with employees and customers outside of Quebec, proficiency in English as a working language is required for this position.

• Ability to effectively multitask

• Strong critical thinking skills

If you have the following assets, it's even better (but they are not required)

• Experience with Salesforce.com http://salesforce.com/

• Experience in the retail sectors

We know that a person is more than just their CV. If you are not sure if your profile fits the position, click the "Apply" button to find out!

Dare to change: You will be able to enjoy:

• a flexible work environment that will allow you to give your best

• a culture that celebrates performance

• the possibility of having an impact within a team large enough to grow professionally, but agile enough for your voice to be heard

• opportunities that will shape your career

Not to mention benefits designed to promote your happiness, health, and fulfillment:

• Flexible paid time off and remote work policies

• Stock purchase options, because it is also your company

• Contributions to your retirement plan, because your future matters to us

• Training opportunities to develop your skills and your career

• A health and wellness allowance to keep you at your best

• Time off to volunteer and get involved in your community

• Interest groups, ranging from employee-led groups to sponsored sports teams

• A computer purchase program to acquire your personal MacBook

• Enhanced parental leave to support growing families

Propel your growth. Find your team. At Lightspeed, your growth is our priority. We invest in you through continuous learning opportunities, international mobility, and benefits designed to support you, all within a motivated, diverse, and inclusive team that is passionate about the success of our communities.

Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive and barrier-free workplace.

Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

About us

Powering the businesses that are the engine of the global economy, Lightspeed's all-in-one commerce platform helps merchants innovate to simplify, adapt, and deliver exceptional customer experiences. Our cloud solution transforms and unifies online and offline operations, omnichannel sales, expansion with new locations, international payments, financial solutions, and connection to supplier networks.

Founded in Montreal, Canada, in 2005, Lightspeed is listed on both the New York Stock Exchange (NYSE: LSPD) and the Toronto Stock Exchange (TSX: LSPD). With teams in North America, Europe, and the Asia-Pacific region, the company serves businesses in the retail, restaurant, and golf sectors in over a hundred countries.

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