Senior Director, Revenue Operations

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Are you actively looking for a new opportunity or simply exploring the market? In any case… you might be in the right place!

We are looking for a Senior Director, Revenue Operations to join our team. Reporting directly to the SVP, Revenue Systems and Operations, this person will oversee globally the functions related to revenue operations, planning, forecasting, sales commissions, regional business operations, as well as Go-To-Market (GTM) tools and systems.

In this role, you will collaborate closely with sales, marketing, and finance teams to drive GTM strategy, implement performance indicators, and foster alignment across all revenue-related functions.

What you will do:

• Ensure effective management of revenue operations within the Go-To-Market function.

• Lead revenue growth strategy and execution, operations, enablement, as well as data analysis to support GTM initiatives globally.

• Ensure global alignment between different sales functions.

• Collaborate with leadership teams to drive annual revenue operations planning cycles and ensure alignment between different business units.

• Develop and influence the implementation of new processes and technologies to optimize revenue growth across all market channels.

• Develop and maintain cross-functional partnerships throughout the organization to support the overall growth of the company.

• Work with leadership teams to identify strategic priorities and opportunities for the team, oversee objectives and key results (OKRs), and ensure a focus on the highest impact initiatives.

• Collaborate with GTM teams and the sales strategy team to leverage performance analytics, influence cross-functional revenue-related programs, and escalate relevant issues.

• Establish strong working relationships with leaders and key stakeholders in GTM teams (product, engineering, marketing, information technology, finance, etc.) and influence their priorities to ensure the achievement of Revenue Operations objectives.

• Recruit, develop, and manage a diverse team of high-performing managers by fostering integration, continuous training, retention, and a strong, inclusive remote work culture.

What you will bring:

• More than 8 years of experience in strategy, FP&A (financial planning and analysis), GTM operations, as well as team management.

• Experience in operational leadership roles within a global SaaS sales environment.

• Experience in developing a strategic vision, data-driven business decision-making, identifying organizational gaps or needs, as well as developing and deploying solutions at scale.

• Significant experience in a high-impact strategic role within a fast-growing global organization.

• MBA considered an asset.

• Experience in AI-related transformation within a Revenue Operations context considered an asset.

• Strong management skills and demonstrated experience in influencing teams within a complex matrix organization.

• Proven experience in leading diverse and high-performing teams spread across multiple geographic regions.

• Excellent ability to interact with C-suite members and senior leaders.

• As a global company with employees and customers outside of Quebec, proficiency in English as a working language is required for this position.

• Ability to understand and effectively communicate key performance indicators, both quantitative and qualitative.

• Strong analytical experience; experience in strategic marketing or strategic consulting is an asset.

Dare to change:

You will be able to enjoy:

• a flexible work environment that will allow you to give your best

• a culture that celebrates performance

• the possibility of having an impact within a team large enough to evolve professionally, but agile enough for your voice to be heard

• opportunities that will shape your career

Not to mention benefits designed to promote your happiness, health, and fulfillment:

• Flexible paid time off and remote work policies

• Stock option plans, because it is also your company

• Contributions to your retirement plan, because your future matters to us

• Training opportunities to develop your skills and your career

• A health and wellness allowance to help you feel at your best

• Time off to volunteer and get involved in your community

• Interest groups, ranging from employee-led groups to sponsored sports teams

• A computer purchase program to acquire your personal MacBook

• Enhanced parental leave to support growing families

Propel your growth. Find your team.

At Lightspeed, your growth is our priority. We invest in you through continuous learning opportunities, international mobility, and benefits designed to support you, all within a motivated, diverse, and inclusive team that is passionate about the success of our communities.

Please note that we ask candidates to disclose any criminal convictions and that we conduct criminal background checks as part of our hiring process for this position.

Lightspeed is proud to be an equal opportunity employer and is committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.

About us

Propelling the businesses that are the engine of the global economy, Lightspeed's all-in-one commerce platform helps merchants innovate to simplify, adapt, and deliver exceptional customer experiences. Our cloud solution transforms and unifies online and offline operations, omnichannel sales, expansion with new locations, international payments, financial solutions, and connection to supplier networks.

Founded in Montreal, Canada, in 2005, Lightspeed is listed on both the New York Stock Exchange (NYSE: LSPD) and the Toronto Stock Exchange (TSX: LSPD). With teams in North America, Europe, and the Asia-Pacific region, the company serves businesses in the retail, restaurant, and golf sectors in over one hundred countries.

Lightspeed processes your information in accordance with our Candidate Privacy Statement https://www.lightspeedhq.fr/legal/declaration-de-confidentialite-pour-les-candidats/.