Operation Manager

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction.

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils, and cleaning products

Ensure compliance with sanitation and safety regulations

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly, and annual revenues and expenses

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations