Retail and Store Network Operations Manager (M/F)

About the company

Our client, a major brand in the specialized retail sector with international reach and rapid growth in France, is looking for a Regional Manager (M/F) to lead the Normandy zone (Caen, Rouen, Le Havre & surroundings).

Your tasks

This "360°" position involves playing a central role by evolving at the heart of all business challenges within your perimeter: managing new store openings, recruitment, training, and integration of Store Managers and their sales teams, while ensuring compliance with the brand's standards and procedures within the points of sale in your perimeter.

Reporting to the Retail Direction, you will work alongside other Regional Managers of the group and actively contribute to the development of a dynamic and constantly evolving store network.

• Management of approximately fifteen stores, involving days spent 100% "in the field," in stores with the teams (except for one day per week which will be dedicated to back-office administrative matters, analysis, support, and reporting of potential issues with the implementation of action plans)
• Sales optimization through the deployment of best practices within your perimeter: involving regular store visits with a strong emphasis on key performance indicators (KPI's), budget, and quality of execution (involving the management of the operating account)
• Recruitment, integration, training, and coaching of Store Managers
• Coordination of commercial operations: you will be a true link between the store teams and the Direction (both at the national headquarters and at a higher level, internationally)
• Embodying and conveying the brand's culture and values on a daily basis (internally with teams and Direction, and externally with customers and partners).

Requirements

Required Experience Significant experience as a Regional Manager (M/F) within a dynamic environment, involving the management of a sized perimeter (in terms of managed turnover and team size) is required (minimum 5 years and ideally within a similar universe: large-scale retail, destockage / discount, "fast fashion" ready-to-wear, fast food, etc.)

Required Skills

• Management of a store network, involving the ability to analyze and make specific and consistent decisions for each point of sale
• (Direct) management of a population of Store Managers (executives) involving recruitment, training, and employee follow-up
• Indirect management of a sales team
• Mastery of all subjects related to management and "back-office" (scheduling, HR, etc.) and the operating account (KPI'S: turnover, margin, payroll, etc.)

Soft Skills

• "Leader" temperament, a structured approach, and a results-oriented mindset
• Ability to manage priorities while demonstrating managerial courage to make strong decisions
• Positive and proactive attitude, even during periods of high activity

Other

Additional Information

• Mobility in the Normandy region required with some occasional travel to be expected in the West Region (during the first months of integration & training)
• Fluent English required (C1 level)
• Attractive compensation package including, in addition to the fixed base: variable, bonuses, benefits, company car, and fuel/toll card