PR Officer
Job Summary
We are seeking a socially confident Public Relations Officer to promote our nightclub, build strong customer relationships, manage enquiries and reservations, and create an engaging experience for patrons.
Responsibilities
- Promote the nightclub and attract new customers through personal networks, social media, events, and other effective channels
- Build and maintain strong relationships with regular customers, VIP guests, corporate clients, and business partners
- Respond promptly to customer enquiries about reservations, events, promotions, and club services
- Manage table reservations and coordinate special arrangements with operations and service teams
- Welcome and host guests, ensuring attentive and professional service delivery
- Entertain and engage customers to create a lively and enjoyable atmosphere
- Inform customers about upcoming events, promotions, performances, and special occasions
- Follow up with customers after visits to encourage repeat patronage
- Gather customer feedback and report relevant comments or concerns to management
- Support planning and promotion of themed nights, celebrations, and special events
- Collaborate closely with club management, service staff, performers, DJs, and marketing personnel
- Maintain confidentiality of customer and company information
- Represent the club professionally both inside and outside the venue
Preferred competencies and qualifications
- Previous experience in public relations, customer relations, hospitality, nightlife, entertainment, events, sales, or similar customer-facing roles
- Outgoing personality with strong communication and interpersonal skills
- Confidence in approaching, hosting, and building relationships with customers
- Well-groomed and professional appearance to positively represent the club
- Strong personal network or knowledge of Singapore’s nightlife industry
- Customer-focused attitude with ability to handle difficult situations professionally
- Comfortable using social media and messaging platforms for customer communication
- Ability to work independently and collaboratively as part of a team
- Willingness to work late nights, weekends, public holidays, and irregular hours
- Proficiency in English; additional language skills are advantageous for customer engagement
Other Information
Remuneration and Benefits
- Starting salary of S$3,600 per month
- Dynamic and fast-paced working environment
- Opportunities to build valuable industry relationships
- Career advancement opportunities based on performance and capability