Sales Administration Officer

A subsidiary of the LESAFFRE group, a major global player in fermentation for over a century, with 3 billion euros in turnover, established on all continents and employing 11,000 people, ENNOLYS is an industrial biotechnology company based in Soustons in the Landes (40). An expert in the production of ingredients through fermentation, our products are intended for the agri-food, nutraceutical, and cosmetic markets. 100 employees are committed to naturality, customer satisfaction, and innovation.

Come and enrich the collective expertise of Ennolys as:

Sales Administration Officer (M/F) - CDI

Reporting to the Sales Director, you will collaborate internally with the supply chain, production, sales, quality, R&D, quality control laboratory, and accounting departments in order to ensure the reliability of your commitments and your exchanges with customers, carriers, and distributors, while guaranteeing a high level of customer service quality. Your main missions are: Manage customer orders within your scope, Plan and organize deliveries in compliance with administrative formalities, Monitor and follow the various stages of ongoing orders until receipt, Report all deviations, carry out and monitor requested operations in order to resolve them, Create a partnership of trust and perform quality monitoring of logistics providers, Enter data into the ERP (scala) Update, monitor, and participate in the improvement of the department's performance indicators, Provide administrative support to the sales activity by performing price updates, administration of offers, preparation of samples, and dissemination of communications to customers, Occasionally participate in commercial events (e.g., trade fairs). Formulate proposals for automation and optimization of the ADV process to support the customer experience.

Ideally coming from a Bac+ 2/3 to Bac 4/5 training in International Trade with a minimum of 2 years of experience in sales administration.

Specific technical skills Mastery of international trade techniques Knowledge of regulations regarding dangerous goods transport (IATA) Mastery of English: reading, speaking, writing Mastery of a 2nd language (Spanish) would be a plus Mastery of office tools (word, excel, teams, outlook, ERP…) Behavioral skills Autonomous and dynamic, with a strong sense of cross-functional interpersonal relations Customer service orientation, Rigorous and organized Oral and written communication skills You know how to prioritize your actions and are proactive in making proposals.

CONDITIONS: Hierarchical reporting: Sales Director 35h regime according to the current company agreement Profit-sharing and participation scheme Indefinite term contract (CDI) Collective agreement: Industries Alimentaires diverses Annual remuneration: according to profile and experience