EXPORT SALES ADMINISTRATION ASSISTANT (M/F)
About the company
For over 30 years, LES TROIS CHÊNES, an independent French laboratory based 40 km west of Lyon, has been a recognized player in the manufacturing and marketing of dietary supplements and cosmetics in France and internationally. With its brands 3CHENES, 3C PHARMA, PETIT CHENE, SCHOUM, COLOR&SOIN and LONGEVITY, it is a key player in pharmacies and parapharmacies, as well as in dietary and organic stores. The laboratory also markets sports nutrition products under the brand ERIC FAVRE. The laboratory is looking for an Export Sales Administration Assistant to join the export team.
Your tasks
Reporting to the export department, you will ensure the administrative and commercial management of an international client portfolio.
Reporting to the export department, you will ensure the administrative and commercial management of an international client portfolio. In this capacity, your main responsibilities are:
- Ensure the commercial animation of the client portfolio
- Advise, inform, and respond to client requests (prices, lead times, technical aspects)
- Enter and track orders until delivery, in coordination with internal departments
- Organize shipments in connection with freight forwarders and carriers
- Ensure compliance with export procedures (Incoterms, customs regulations)
- Monitor client outstanding balances and ensure payment follow-up
- Guarantee the application of promotions and discounts
- Coordinate orders based on stocks and shelf life (DLUO)
- Ensure turnover monitoring
Requirements
- Beginners accepted
- Education: Bac +2 to Bac +3 in international trade, management, or equivalent (type BTS CI, DUT/BUT TC, professional license). Experience in Export Sales Administration will be prioritized over the level of degree
- Fluent English is essential, a second language is an asset
- Proficiency in Pack Office
- Knowledge of an ERP (type SAGE X3) is appreciated
- Rigor, organization, customer service orientation, and coordination skills
Other
Conditions
- Contract: CDD replacement 6 months - 35 hours
- Location: 69770 Villechenève
- Remuneration: fixed + variable - starting from 23K€
- Benefits: meal vouchers