shift manager - fast food restaurant

Education:

Secondary (high) school graduation certificate.

Work setting:

Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.

Supervision:

3-4 people. 5-10 people.

Work conditions and physical capabilities:

Fast-paced environment. Combination of sitting, standing, walking. Standing for extended periods.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.
• Initiative.
• Dependability.

Screening questions:

• Do you have experience working in this field?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Employment terms options:

Early morning.

Government programs:

Recognized employer.

Employment terms options:

Evening.

Experience:

1 year to less than 2 years.

Employment terms options:

Morning. Night. To be determined. Day. Weekend.

Support for newcomers and refugees:

Participates in a government or community program or initiative that supports newcomers and/or refugees.

Support for youths:

Participates in a government or community program or initiative that supports youth employment.

Support for Indigenous people:

Participates in a government or community program or initiative that supports Indigenous people.

Supports for visible minorities:

Participates in a government or community program or initiative that supports members of visible minorities.