shift manager - fast food restaurant

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Work setting:

Restaurant.

Tasks:

• Establish methods to meet work schedules.
• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredient and supplies required for meal preparation .
• Hire food service staff.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Prepare food order summaries for chef.
• Must have knowledge of the establishment's culinary genres.
• Supervise and check assembly of trays.
• Supervise and check delivery of food trolleys.
• Establish work schedules.
• Participate in marketing plans and implementation.
• Negotiate with clients for catering or use of facilities.
• Ensure health and safety regulations are followed.
• Conduct performance reviews.
• Balance cash and complete balance sheets, cash reports and related forms.
• Provide customer service.
• Negotiate arrangements with suppliers for food and other supplies.
• Organize and maintain inventory.
• MS Office.
• Determine type of services to be offered and implement operational procedures.
• Plan, organize, direct, control and evaluate daily operations.

Supervision:

• Cook (general).
• Food and beverage servers.
• Food service counter attendants and food preparers.
• Kitchen and food service helpers.
• Working groups.
• Staff in various areas of responsibility.
• More than 20 people.

Type of service and repair:

Electronic cash register.

Computer and technology knowledge:

• Spreadsheet.
• MS Excel.
• MS Word.
• Point of sale system.
• MS Outlook.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Combination of sitting, standing, walking.
• Standing for extended periods.
• Walking.
• Physically demanding.
• Attention to detail.
• Repetitive tasks.
• Large workload.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Flexibility.
• Team player.
• Initiative.
• Dependability.
• Accurate.
• Excellent written communication.
• Reliability.
• Organized.

Screening questions:

• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.

Employment terms options:

Early morning.

Government programs:

Recognized employer.

Employment terms options:

Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

• Flexible hours.
• Morning.
• Night.
• Day.
• Weekend.
• Overtime required.

Health benefits:

• Dental plan.
• Disability benefits.
• Paramedical services coverage.
• Vision care benefits.

Financial benefits:

• Bonus.
• Group insurance benefits.
• Life insurance.
• Night shift premium.
• Pension plan.
• Registered Retirement Savings Plan (RRSP).

Long term benefits:

Long-term care insurance.

Other benefits:

• Free parking available.
• Learning/training paid by employer.
• Other benefits.
• Paid time off (volunteering or personal days).
• Team building opportunities.
• Parking available.