Maritime Import/Export Specialist Coordinator UK (M/F)

LIP Office agency is looking for a maritime import/export specialist coordinator M/F for one of its clients in the transport sector.

Bilingual English mandatory. Mastery of incoterms mandatory. Software: Microsoft Office - CargoWise

You will be the main point of contact for clients for the management of orders, requests, and follow-ups. You will ensure exceptional customer service.

Your missions:

• Prepare and establish accurate quotations and price offers for import and export shipments
• Manage all ocean freight operations and monitor their proper execution

• Prepare, control, and process all maritime, customs, and regulatory documentation necessary for import/export operations
• Create, update, and manage shipment files in CargoWise, ensuring data accuracy throughout the transport cycle

• Effectively coordinate exchanges with shipping lines, freight forwarders, carriers, customs authorities, agents, and commercial partners to ensure fluidity and regulatory compliance
• Ensure fluid and proactive communication between different offices, clients, agents, and service providers regarding shipment progress

• Develop and maintain strong relationships with clients, agents, and service providers to foster loyalty and business growth, and quality levels
• Proactively track shipments and regularly inform clients of their status while anticipating and managing any potential delays or anomalies

• Identify, analyze, and quickly resolve operational problems to minimize disruptions and maintain service excellence
• Perform client invoicing and control supplier invoices in compliance with financial procedures

• Ensure compliance with internal procedures, current regulations, and international maritime transport standards

Position from Monday to Friday 09:00 - 12:00 / 14:00 - 18:00 Minimum 5 years of experience in the logistics sector, with expertise in import/export ocean transit. Degree in Logistics, Supply Chain, International Trade, or a related field preferred. Experience in customs clearance is an asset.

Proactive profile, with an entrepreneurial spirit and a desire to have a concrete impact by contributing to the establishment of a high-performing maritime activity.

• Good knowledge of the entire logistics chain.
• Solid understanding of customs procedures and documentation.
• Good mastery of Incoterms and international trade practices.
• Excellent interpersonal, communication, and customer service skills.