Admin Executive

Job Responsibilities

• Processing customer orders accurately and efficiently, ensuring all details are captured correctly in our systems.
• Monitoring order status and providing customers with updates on delivery timelines and any potential delays.
• Identify order discrepancies, customer queries and complaints with professionalism and promptness.
• Collaborating with the salesperson to understand customer requirements and ensure orders meet specifications.
• Manage weekly inbound logistics activities in collaboration with outsourced logistics providers and monitor inbound shipment schedules.
• Coordinating with third party warehouse and logistics team to ensure timely picking, packing and dispatch of orders.
• Preparing and managing shipping documentation, including invoices, packing slips and delivery notes.

Qualifications

• Diploma in business/ or higher Nitec
• Minimum 2 – 4 years of experience in order processing, logistics or similar administrative roles within a fast-paced environment.
• Strong proficiency with order management systems and logistic knowledge.
• Excellent organizational and time management skills, with the ability to handle multiple orders simultaneously.
• Exceptional attention to detail and accuracy in data entry and documentation.
• Outstanding communication and interpersonal skills, with the ability to liaise effectively with internal teams and external customers.
• Problem-solving mindset with the ability to identify issues and implement solutions independently.
• Ability to work collaboratively in a team environment and support colleagues when required.

Additional Information:

• Working Hours: 8:30am – 5:30am, 5-day work week.
• Monthly gross salary range offered: SGD 2,600 - SGD3,400 max.
• Working location: Jurong East Area - Internation Business Park.