Store Manager based in Bangkok and Metropolitan area

• Oversee all aspects of storefront operations, including opening and closing the store according to correct procedures, managing cash, managing various product categories, and ensuring the cleanliness and orderliness of the storefront.

• Oversee storefront sales and devise strategies to achieve sales targets, analyze sales data, and identify opportunities to increase sales or profit. Manage storefront income and expenses, including suggesting expense controls for maximum profit.

• Train storefront staff according to company curricula, provide guidance on conduct to storefront staff, set storefront service goals, provide regular feedback to staff, manage work schedules, and motivate staff to provide the best possible customer service.

• Ensure staff service remains at the highest standard, capable of answering customer questions, receiving feedback, and resolving immediate problems. Create an impressive storefront atmosphere that attracts customers to return.

• Oversee product placement on shelves and arrange products at the storefront to be attractive and impressive to increase sales in accordance with company policy.

• Coordinate with the marketing team to create campaigns and promotions to attract customers. Oversee the execution of campaigns or promotions.

• Build good relationships with customers and coordinate with other departments.

Qualifications:

• Have at least 5 years of work experience in an optical shop, retail store, or fashion products.
• Have at least 3 years of experience in a Store Manager or Assistant Store Manager position in an optical shop, fashion products, or retail store.
• Able to communicate well in English.
• Able to oversee storefront arrangement, manage various product categories, and manage team staff schedules.
• Able to manage and motivate team members to work efficiently, communicate and provide feedback clearly, delegate tasks, and solve problems.
• Able to work in shifts according to the mall's opening-closing hours (rotating holidays, 7 days off per month; holidays and Saturdays-Sundays may not be off).
• Able to relocate to different branches as requested by the line manager, subject to suitability.
• Ability to start work immediately will be given special consideration.