Sales Administrator

About the role The Sales Administrator provides administrative, operational, and customer service support to the sales team to ensure efficient order processing, accurate sales reporting, and exceptional customer service. The role serves as a key liaison between customers, sales personnel, and internal departments, supporting business growth through effective coordination and data management. Key responsibilities Process incoming purchase orders accurately and promptly

Ensure all sales orders are entered and maintained correctly in SAP

Monitor order status and coordinate with relevant departments to ensure timely fulfillment

Maintain accurate customer records, key account information, and important business dates

Serve as the primary point of contact for customer inquiries relating to orders, deliveries, and account support

Build and maintain strong customer relationships through professional and responsive service

Prepare weekly and monthly sales reports

Generate sales analyses and management reports as required

Update and maintain customer and sales databases within SAP

Follow up with customers regarding outstanding payments

Requirements Diploma, Higher NITEC, or equivalent qualification in Business Administration, Sales, Marketing, or a related discipline