Chargé(e) d'opérations H/F

Lease a Bike is building the future of employee mobility. We’re an international bike leasing tech platform already live in Germany, Sweden, Austria, Belgium, the Netherlands and the US - and proud sponsor of the team Visma | Lease a Bike! -> France is live since june 2025 -> First customers are onboard. -> Now we scale. We’re looking for an Operations Intern to join the core French team and work directly with the Head of Operations. This is not a “watch and learn” internship. You’ll be in the engine room, helping us build, fix, optimize, and scale. What you’ll actually do : Be the right hand of the Head of Operations

Build and improve real operational processes (not slides)

Make Customer Success & Customer Support fast, smooth, and human

Fix broken workflows and create better ones

Work with partners, suppliers, bike workshops

Create simple, scalable processes, docs, and tools

Spot problems before customers do, and solve them

Help turn a young operation into a well-oiled machine

Who we’re looking for : You are currently pursuing a degree in Business, Operations, Engineering, Management

Fluent in English and French

You like ownership

You’re structured, sharp, and hands-on

You’re fluent in French & English

You’re comfortable building from scratch

You care about customer experience, mobility and sustainability