CALL CENTER AGENT

Answer calls and responds to Customer's inquiries

Resolve product or service problems by clarifying the customer's complaints

Hitting campaigns daily quota.

Provide product and service information to the customer/client

Maintain close communication and a good professional relationship with the Campaign Manager

Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Qualifications/Requirements: No call center experience needed Must have good communication skills

Can work under pressure and shift schedule

High School graduate or any related course Proficient in relevant computer applications