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Customer Service Representative

LB Capital1034 East Main Street Prattville, AL 36066, 1241 North Wells StreetFort Wayne, IN 46808, 130 Hickman Rd, Suite 7, Claymont, DE 19703, 150-51B 14th Ave Whitestone, NY 11357, 2074 Fairview Avenue, Prattville, AL 36066, 236 Canal Blvd., Suite 2 Ponte Vedra Beach, FL 32082, 305 Blue Creek School Rd, Suite 4 Jacksonville, NC 28540, 33730 160th StCedar Falls IA,50613, 4511 Central Ave Pike, Knoxville, TN 37912, 4725 Highway 80 E Pearl, MS 39208 (601) 265-7614, 4801 Lang Ave NE Unit 110 Albuquerque, NM 87109, 5456 W Mission Ave, Fresno, CA 93722, 730 Holiday Dr, Building 8, Suite 230 Pittsburgh, PA 15220, 8638 Veterans HWY Millersville, US, MD, 21236, 8 Four Coins DrCanonsburg, US, PA, 15317Job.bopublished 09/10/2025
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Join a Fast-Growing Roofing Company and Unlock Your Earning Potential

Are you a high-energy, competitive sales professional who thrives in a performance-driven environment? Do you love booking appointments, talking to customers, and turning your hustle into commission? If so, we want to meet you.

We're a rapidly expanding roofing company looking for a Customer Service Representative who's ready to dominate the phones, convert leads fast, and rise to the top. Here, your drive determines your income — and top performers are recognized, rewarded, and promoted.

Why You'll Want This Role

  • Includes base pay — plus uncapped commission potential
  • Uncapped upside — Top performers earn $80,000+ yearly with commission
  • Fast commission payouts — 0.25% of sold jobs booked during regular hours, 0.75% for evenings/weekends
  • Full benefits — Health, Dental, and Vision insurance, plus 401(k) with company match
  • Reliable time off — PTO after 90 days
  • Real growth path — Fast-track promotion opportunities in a recognition-based culture

What You'll Do

  • Make high-volume outbound calls to warm and hot leads
  • Respond to inbound leads within minutes
  • Book roofing appointments for Sales Reps quickly and accurately
  • Keep CRM (ServiceTitan) records clean and up to date
  • Follow up relentlessly on unbooked or aged leads
  • Work closely with outside sales and installation teams
  • Hit and exceed key KPIs: 85%+ booking success rate, 250+ calls, 25%+ tenant aggregator conversion, and 200+ booked estimates per month

You'll Thrive Here If You're

  • High-energy and competitive by nature
  • A strong, confident phone communicator
  • Motivated by a tracked, KPI-driven environment
  • Organized, detail-oriented, and self-motivated
  • A fast learner with strong follow-up discipline
  • Experienced in sales or home improvement — a plus, but not required

This isn't a clock-in, clock-out job. It's a performance-driven opportunity for someone who wants to grow fast, earn big, and be part of something real. If you're hungry for success, apply today and let's win together.

Build a career with us at TruChoice Roofing!