Facilities Operations Manager

Your tasks

• Manage all facilities vendors, including janitorial, security, beverage, pantry, office supply, waste management, and utility providers. You’ll hold every partner to a high standard through routine walkthroughs of the facility.
• Define scopes of work, write RFQs, and award facilities contracts, with support from our Construction/Facilities Manager and Procurement team.
• Own the day-to-day operations of the facility, making sure it’s clean, organized, fully stocked, and ready for visitors at all times.
• Serve as the first point of contact for facilities tickets, issues, and repair requests. When something breaks, you’re the one who makes it right.
• Lead security and reception at the front of house, creating a welcoming and organized experience for every visitor.
• Support space planning efforts as our team grows.
• Own furniture projects from start to finish, from planning through delivery and setup.
• Coordinate on-site logistics like machine and equipment deliveries and installs, keeping disruption to operations at a minimum.
• Drive continuous improvement by finding ways to boost facility reliability, reduce costs, and build processes that scale with the company.
• Build response plans, service relationships, and contingency procedures for critical building utilities so production stays up and running.

Requirements

• Be awesome! Be the kind of person you want to work with!
• 3+ years of experience in workplace or facilities services in a larger environment (100 to 200 employees; 100,000+ sq ft facilities)
• Excellent customer service and communication skills
• Strong time management and multitasking skills, with a natural sense of urgency. You enjoy juggling many different tasks in a single day.
• A sharp eye for detail and the ability to catch issues early so nothing falls through the cracks
• Highly organized, with a talent for building processes, maintaining standards, and managing multiple priorities
• A proactive problem solver who can assess a situation, find the solution, and bring in the right resources to get it done
• Experience managing vendors, maintenance programs, and facility operating budgets

• Familiarity with security best practices for ITAR-regulated facilities
• Experience implementing facility management or preventive maintenance systems
• Experience developing annual operating budgets and long-term maintenance forecasts

Other

Good to Know

• This position may require occasional weekend or off-hours work.