receptionist

*About Us*

Latitude Health is a multidisciplinary health clinic offering services such as physiotherapy, chiropractic care, massage therapy, and other allied health treatments. We are committed to delivering high-quality, patient-centered care in a supportive and collaborative environment.

*Position Summary*

We are seeking a friendly, organized, and reliable Front Desk Receptionist to join our team. As the first point of contact for our patients, you will play a key role in creating a positive patient experience while ensuring the smooth day-to-day operation of the clinic. This position is ideal for someone who enjoys working in a fast-paced healthcare environment and has excellent customer service and administrative skills.

*Key Responsibilities*

• Welcome and check in patients in a friendly, professional manner
• Answer phone calls, respond to inquiries, and assist with bookings
• Support a positive and comfortable clinic experience for all patients

*Clinic Operations Support*

• Assist with scheduling appointments and managing practitioner calendars
• Help maintain smooth patient flow and minimize wait times
• Light housekeeping duties to ensure the reception and common areas are clean and organized

*Administrative Tasks*

• Support patient intake, forms, and documentation
• Assist with billing, payments, and insurance processing (training provided)
• Maintain accurate and confidential patient records

*Qualifications*

• Strong communication and interpersonal skills
• Experience using Jane App is preferred
• Experience with HCAI and extended health insurance billing is preferred
• Organized, reliable, and detail-oriented
• Positive attitude with a willingness to learn
• Comfortable working in a fast-paced, team-based environment
• Proficient with computers and common office software

*What You?ll Gain*

• A supportive and collaborative team environment
• Opportunities for ongoing learning and professional development
• Competitive compensation based on experience
• Flexible scheduling
• The opportunity to make a meaningful impact by helping patients receive exceptional care

*Schedule*

• Tuesdays and Thursdays: 12:00 pm to 4:00 pm
• Schedule may vary based on clinic needs

*Benefits:*

• On-site parking

Work Location: In person

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Flexible schedule
• On-site parking
• Paid time off
• Vision care

Flexible language requirement:

• French not required

Application question(s):

• Do you have experience using the Jane app?

Work Location: In person