Beach Hotel Administrator
Machine translation — original language: Spanish.Show original
Your tasks
- Supervise the daily operation of the hotel (reception, housekeeping, maintenance, security, and common areas).
- Guarantee high standards of service and guest satisfaction.
- Manage and resolve customer complaints, suggestions, and incidents.
- Coordinate room availability and occupancy.
- Supervise compliance with policies, procedures, and quality standards.
- Implement strategies to increase hotel occupancy.
- Coordinate promotions, commercial alliances, and digital campaigns.
- Monitor platforms such as Booking, Expedia, Airbnb, and social networks.
- Coordinate, supervise, and develop staff.
- Prepare schedules and control attendance.
- Train the team in customer service and hospitality standards.
- Foster a results-oriented work culture.
- Supervise preventive and corrective maintenance programs.
- Guarantee optimal conditions of infrastructure, furniture, and equipment.
- Ensure compliance with safety and hygiene regulations.
Requirements
- Bachelor's degree in Business Administration, Hotel Administration, Tourism, or related fields.
- Desirable diplomas or specializations in Hotel Management.
- Minimum 3 years managing hotels, hostels, small resorts, beach clubs, or tourist complexes.
- Proven experience in personnel management.
- Experience in financial and budgetary control.
- Intermediate/advanced English.
Technical Knowledge
- PMS systems (Cloudbeds, HotelRunner, Opera, among others).
- Management of OTAs (Booking, Expedia, Airbnb).
- Intermediate or advanced Excel.
- Budgets, costs, and inventories.
- Customer service and hospitality.
-Requirements- Minimum education: University 5 years of experience Languages: English Age: between 30 and 45 years Knowledge: Adherence to or compliance with regulations, Results orientation, Personnel management, English, Microsoft office, Hotel management, Hotel management, Business administration Driver's licenses: automobiles / cars Keywords: administrator
What we offer
Offered
- $1,300 - $1,500 monthly
- Benefits by Law.