Sales Support Officer

About the company

LAKIOTIS S.A., one of the leading Greek companies in the tiles and sanitaryware sector, with a presence of over 45 years, an extensive network of stores, and an advanced eshop, awarded for its business excellence and sustainable growth, continues to invest in technology, innovation, and human resources, is seeking

Your tasks

Job Description Our commercial company is looking for a Sales Support Officer, with organizational skills and experience in commercial management. The candidate will undertake administrative support for the sales department, ensuring the smooth and effective operation of customer communication and the management of offers and documents.

Responsibilities

• Coordinating communication with domestic and international customers via telephone & email for order confirmation and request follow-up, ensuring a high level of service and consistency.
• Comprehensive management of the sales support cycle, from sending offers to issuing documents and monitoring deliveries.
• Entry and monitoring of orders in the commercial system.
• Collaboration with other departments (accounting, warehouse, purchasing) for optimal order service and the resolution of any obstacles.
• Supervision of pricing and documents, with responsibility for accuracy and compliance with tax and internal standards.
• Preparation of sales reports and administrative information, based on data from commercial software or Excel.
• Management and updating of customer databases, as well as categorization of the customer base for commercial evaluation.
• Communication with international customers – drafting professional correspondence in English.

Requirements

Required Qualifications

• Previous experience in a similar administrative or commercial position (2+ years).
• Excellent knowledge of pricing and commercial documents.
• Very good knowledge of MS Office (Word, Excel, Outlook – mandatory).
• Very good knowledge of English (written & spoken) – mandatory for communication with international customers.
• Communication skills, professionalism, and politeness in customer service.
• Organizational skills, consistency, and attention to detail.
• Ability to manage multiple tasks with prioritization.

Desired Qualifications (optional)

• Experience in ERP or commercial software.
• Studies in Business Administration, Finance, or a related field.

What we offer

What you will find with us

• Stable employment in a company included among the 400 largest commercial companies in Greece, with awards such as Diamonds of the Greek Economy, Superbrands, and Χρυσοί Πρωταγωνιστές της Ελληνικής Οικονομίας.
• Participation in a company that invests in sustainability (photovoltaics, recycling) and social responsibility (Make-a-Wish, Μαζί για το Παιδί, Lifeline Hellas, Humanity Greece).
• Monthly Ticket: Enjoy small… big daily pleasures with a monthly ticket for food or coffee, making your day more pleasant.
• Travel Expenses: The daily commute becomes more comfortable – we cover part of your travel expenses so you can reach work without stress.

Other

Required Qualifications Benefits