Your tasks
- Manage enquiries across WhatsApp, Instagram, phone, and email
- Follow up with prospects and convert qualified leads
- Support digital marketing and social media engagement
- Maintain customer records and deliver an excellent client experience
Requirements
- Experience in customer service, sales and digital marketing
- Strong communication, persuasion and follow-up skills
- Proficiency in Microsoft Office/Google Workspace, WhatsApp Business and CRM tools
- A proactive, organised and results-driven attitude
