Client Engagement & Conversion Officer

Responsibilities:

Manage enquiries across WhatsApp, Instagram, phone, and email Follow up with prospects and convert qualified leads Support digital marketing and social media engagement Maintain customer records and deliver an excellent client experience

Requirements:

Experience in customer service, sales and digital marketing Strong communication, persuasion and follow-up skills Proficiency in Microsoft Office/Google Workspace, WhatsApp Business and CRM tools A proactive, organised and results-driven attitude