Cyber Security Operations Manager - Permanent Contract - M/F

Who we are For over 170 years, Lagardère Travel Retail has been offering a unique experience to our travelers and partners. We design and operate retail and food services in mobility hubs to enrich the traveler experience, around three activities: Travel Essentials, Duty Free & Fashion, and Foodservice. Present in more than 50 countries with 5,000 points of sale, we generate 8 billion euros in turnover and rely on the commitment of 29,000 employees worldwide. A subsidiary of the Louis Hachette Group (via the Lagardère group), listed on Euronext Growth, we combine the power of an international group with local expertise, closest to territories and travelers.

Why join us You will evolve in a multicultural and dynamic environment, within a global headquarters at the heart of strategic decisions. Joining Lagardère Travel Retail means joining an international group in full transformation, combining growth, development, and sustainable ambition through the PEPS program.

Your role Reporting to the Group CISO, the Cyber Security Operations Manager is responsible for managing the cybersecurity operations of the Lagardère Travel Retail Group. You will manage a team of 3 Cyber Security Engineers and work in close collaboration with the SOC Manager & GRC Manager, Infrastructure teams, country IT Managers, and external cybersecurity partners.

Your missions Manage Group cybersecurity operations Supervise daily security activities across the entire international perimeter.

Guarantee the effectiveness of detection, protection, and incident response mechanisms.

Define operational priorities and ensure their execution.

Manage the Security Operations team Supervise and develop a team of 3 Cyber Security Engineers.

Organize activities, define objectives, and monitor team performance.

Develop technical skills and promote operational maturity.

Supervise incident detection and response Ensure the management of major cybersecurity incidents in a coordinated manner with your teams and the SOC Manager.

Coordinate investigations, containment actions, and remediations.

Lead cyber crisis cells when necessary.

Manage Group security solutions Guarantee the operation and evolution of platforms: (EDR/MDR), SIEM, EASM, CNAPP, Email Security, DNS Security, Vulnerability Management CTI / CTEM

Reduce exposure to cyber risks Supervise the vulnerability management program.

Ensure the follow-up of remediation plans resulting from audits, pentests, and security controls.

Ensure the maintenance of security conditions for systems and infrastructures.

Contribute to strategic cybersecurity projects Support the deployment of new security solutions.

Participate in defining the Group's cybersecurity roadmap.

Ensure coordination with country IT teams and external partners.

Produce security reporting and indicators Develop cybersecurity dashboards and KPIs.

Propose continuous improvement plans.

Ensure regular reporting to the Group CISO and Deputy CIO on compliance status and risks.

Profile sought Master's degree (Bac+5) in cybersecurity, information systems security, IT, risk management, or an equivalent field.

CISM (Certified Information Security Manager) certification or equivalent is desired. Significant experience in managing cybersecurity teams and conducting security operations may be considered equivalent to a formal certification.

Minimum 6 to 8 years of experience in cybersecurity

Fluent English is essential (written and oral). A second language is a plus.

Autonomy, sense of responsibility, and the ability to work in close collaboration with your team, Group teams, and various stakeholders.

Technical skills Mastery of cybersecurity operations (Security Operations, SIEM, SecOps).

Good knowledge of EDR/XDR, SIEM, EASM, PROXY, CNAPP, and Threat Intelligence solutions.

Knowledge of network architectures, Active Directory, DNS, Proxy, VPN, and Cloud security.

Understanding of security frameworks and regulations (ISO 27001, PCI DSS, NIS2, CIS Controls).

Ability to define performance indicators (KPI) and produce cybersecurity dashboards.

Experience in managing security service providers.

Managerial skills Leadership and the ability to unite a team around common goals.

Proven experience in managing and developing employees.

Ability to supervise, motivate, and support a team of 3 cybersecurity engineers.

Talent development and coaching.

Ability to define priorities, arbitrate resources, and monitor activities.

Behavioral skills Ability to delegate effectively.

Strong organizational and multi-project management skills in an international context.

Ability to work in close collaboration with Group teams, country IT Managers, and external partners.

Ease in communicating with various interlocutors: technical teams, management, auditors, partners, and regulators.

Excellent writing and communication skills.

Analytical mindset, rigor, and attention to detail.

Strong planning and follow-up capabilities.

Ability to evolve in an international and multicultural environment.

Sense of service and internal customer orientation.

What we offer At Lagardère Travel Retail, we ensure an attractive and balanced working environment:

• Fixed salary + annual bonus + profit sharing + employee savings
• 25 days of paid leave + 12 RTT
• Remote work: up to 2 days per week + 12 additional days per year (after validation of the trial period)
• Well-being: Wellpass subscription, company clubs (running, sophrology...)
• 6-month integration process, internal and international mobility, training and development programs
• Company restaurant, 75% coverage of the Pass Navigo
• And much more...

Our diversity & inclusion commitment At Lagardère Travel Retail, we are convinced that diversity and inclusion are essential drivers of performance and innovation. We are committed to creating a working environment where everyone can be themselves, develop their potential, and evolve in a respectful, equitable, and inclusive framework. All applications are examined with the same attention, regardless of background, in respect of equal opportunity.

The recruitment process HR Interview Interview with the manager A final discussion with the N+2 We are committed to keeping you informed at every stage of the process. Join us and become a part of “Career Connected”.