Assistant Store Manager - Marseille Airport - 6-month CDD (M/F)
Join the Lagardère Travel Retail France Team! Be part of a dynamic & connected community that has been providing an unprecedented experience to all travelers for over 170 years. A leader in Travel Retail sectors - Travel Essentials, Catering, Duty Free & Fashion - in 42 countries worldwide with more than 20,000 employees, we imagine a different way to travel by offering unique moments of shopping and dining. With nearly 1,000 stores in France and backed by its leading brands, RELAY, the iconic brand for travelers;
Aelia Duty Free, the reference where iconic brands meet regional & authentic products;
RELAIS H, a brand dedicated to the hospital network for over 40 years, or Bread&Co, a modern "bakery café" concept designed for gourmet travelers. Lagardère Travel Retail France also offers partnerships with recognized players such as FNAC, Monop'daily, Hermès, Chanel, Pokawa, Eric Kayser. Become an Assistant Manager in our Aelia Duty Free stores, lead a team, develop performance, and offer an exceptional customer experience to all travelers.
🎯 Your daily role? As a true ambassador for our stores and the brands we represent, you are the guarantor of the welcome and service provided to customers,
You lead teams by conducting team briefs and debriefs (team motivation, communicating daily objectives, promotional offers, managing breaks, feedback on achievements...),
You support your teams in developing their skills,
You contribute to your store's performance by analyzing sales and commercial indicators (turnover, average basket...,),
You propose and implement the necessary corrective actions to improve the store, customer reception, and turnover development,
You integrate and train new hires,
You control physical deliveries, the proper shelf placement of products, and compliance with merchandising.
What are the job details & conditions? Working hours: A rhythm of 4 consecutive days followed by 2 days off, including two days on morning shifts and two days on evening shifts, within a time range that can extend from 4 am to midnight.
Remuneration structure: Benefit from an attractive remuneration system combining base salary, commercial bonuses, other bonuses, allowances, and benefits.
Contract: 6-month CDD (renewable)
Start date: as soon as possible
🙋 Do you recognize yourself in the following qualities? Preferred experience Passionate about the world of retail and customer service, you have successful experience in sales as well as in team management or animation. Your sense of business, your leadership, and your ability to support employees daily allow you to guarantee an excellent customer experience while contributing to the achievement of commercial objectives and the smooth management of operations. Main skills sought: You enjoy being in the field, have a strong sense of business, and your listening, interpersonal, and analytical skills are assets for succeeding in your mission.
Your sense of welcome, your open-mindedness, and your high standards for customer service contribute to making every store visit a unique and memorable experience.
Proficiency in operational English is essential; practice of another language is an additional asset.
You maintain a neat appearance as well as an elegant and professional posture in all circumstances.
Your enthusiasm, dynamism, and sense of service are the pillars of your daily commitment.
🏢 Why join us? Career and development opportunities Want to evolve? Discover varied opportunities and mobility possibilities, in France and internationally, depending on available positions.
A thirst for knowledge? Benefit from a complete integration program and various training sessions throughout your development, led by our internal Campus.
A friendly and committed company Sensitivity to CSR themes? Dedicate time to others and the planet by participating in our environmental and charitable actions.
Strong values? Lagardère Travel Retail France is committed to inclusion and diversity, notably through its actions in favor of disability and equality between women and men.
Still hesitating? Commercial and customer service bonus, attendance bonus
Meal voucher, transport allowance, and free parking provided to staff
Professional attire provided and cleaning bonus
Numerous challenge prizes to win
CSE benefits
Discounts on our products in store
💚 We are committed! At Lagardère Travel Retail, we promote diversity and inclusion; we recruit and recognize all talents. We are an attentive Company: to our talents, to our partners, to the planet. To learn more, discover our PEPS (Planet Ethics People Social) program! We look forward to meeting you! #LI-SB1