EXPORT SALES ADMINISTRATION ASSISTANT - M/F (M/F)

THALGO COSMETIC, a French group specializing in professional cosmetics, designs and markets several recognized brands, notably Thalgo and Ella Baché, to aesthetics professionals in France and internationally.

Present in more than 90 countries, the Group is recruiting an Export Sales Administration Assistant to join its Export team and ensure the daily follow-up of its international partners.

Your missions

Within the Export department, you will be a key contact for our international distributors and will act as the interface between customers and the various departments of the company: sales, logistics, finance, regulatory, marketing, and supply chain.

Your missions will notably include:

• Ensuring the processing and administrative follow-up of export orders, from registration to invoicing and shipping;
• Monitoring customer payments;
• Maintaining regular contact with international distributors and responding to their requests regarding orders, product availability, and deliveries;
• Preparing and checking the documents necessary for international shipments and customs formalities;
• Organizing and monitoring international transport in coordination with our logistics partners and freight forwarders;
• Ensuring compliance with delivery deadlines and managing disputes or logistical issues;
• Coordinating with the regulatory department regarding the registrations and documents necessary for marketing products in different countries;
• Ensuring the operational follow-up of product launches, promotions, and international commercial operations;
• Working in collaboration with the Export Zone Managers and participating more broadly in the smooth running of the department.

Profile sought

With a minimum of a Bac +2 degree in International Trade, Export Sales Administration, or equivalent, you have a first significant experience in Export Sales Administration, ideally 2 to 3 years. Experience in the cosmetics universe or in a highly internationalized environment would be appreciated.

You master:

• International trade techniques and documents;
• Issues related to transport, exportation, and customs formalities;
• Professional English, both written and spoken, which is essential for daily exchanges with our international partners;
• Pack Office, especially Excel.

Knowledge of Sage X3 is a plus.

Your qualities

Above all, we are looking for a person who is:

• Rigorous and organized, capable of managing multiple orders and priorities simultaneously;
• Possessing an excellent sense of customer service;
• Comfortable in exchanges with international interlocutors;
• Reactive and autonomous, with a real ability to anticipate difficulties;
• Appreciates teamwork and coordination between several departments;
• Dynamic, positive, and involved.

Why join us?

You will join an Export team at the heart of the Group's international development and will work daily with partners present in many countries. The position offers a high diversity of missions and real exposure to the issues of international trade, cosmetics, and international brand development.

Contract start: Position available as soon as possible Job location: On-site position based in Roquebrune-sur-Argens (Var), with the possibility of teleworking up to 3 days per week after a training period and subject to sufficient mastery of the position. Benefits: RTT (6 days per year), Up lunch card (€9/day covered at 60% by the company), holiday vouchers, company health insurance (covered at 70% by the company), profit sharing and/or incentive schemes, CSE.