Service Technician

This role is part of LABGISTICS Asia Pte Ltd's (LABG) Technical Service Department under the Customer Care Division.

Responsibilities:

Attend to technical inquiries and provide technical support (installation, maintenance, etc.) for customers in product operation

Perform site survey & manage repair processes to resolve customers' issues

Manage contractors and perform site supervision to ensure properly installation of products

Support installation, commissioning of our products

Up-keeping of technical library for manual and technical drawings

Support in preparing service quotations and service contracts

Generate reports for on-going projects for Supervisor’s review

The successful candidate will require the following essential qualifications, experience and attributes:

At least a NITEC in Engineering

Customer Service Orientated mindset

Able to understand/interpret electronics, electrical and other technical schematic drawings

Understand basic concept of computer networking/equipment

Experience in basic setup of TCP/IP and physical connection of network equipment is advantageous

Independent and self-motivated, with a positive attitude towards learning, and a pleasant personality

Able to perform standby duty as and when activated (evenings and weekends)

Fresh graduates are welcome to apply