Order Management Manager (M/F) #SEB26
About the company
Joining La Boulangère means giving everyone a chance and accepting uniqueness. Diversity is at the heart of our HR philosophy. Cultivating skills, promoting professional growth—at La Boulangère, we want to grow, evolve together, and live an adventure! "Dare your uniqueness and together, let's cultivate our values."
Your tasks
Reporting to the Operations Direction, you will guarantee the execution of the customer order management process across all France and Export markets, in compliance with the company's commercial, product quality, and food safety policies.
Your main missions are:
- Manage and lead the France and export ADC teams
- Guarantee the quality of customer order processing
- Ensure proactive customer communication
- Manage the customer logistics relationship and ensure control of commercial penalties
- Analyze and drive reporting in a continuous improvement approach for the customer order Supply Chain.
- Lead the SAP competence center by harmonizing processes across the 8 manufacturing sites and supporting users through change management.
Requirements
With a Master's degree (BAC + 5) in Supply Chain, you have a minimum of 5 years of experience in Sales Administration or Customer Service, ideally acquired in the agri-food industry.
You have demonstrated your excellent ability to adapt and your leadership qualities in managerial supervision. You are proactive, possess solid knowledge of Export and customs activities, you master IT tools (Excel, Pack Office, and SAP), and proficiency in English is imperative.
What we offer
- Salary: Fixed salary over 12 months according to the compensation policy
- 13th month linked to seniority
- Employee savings (profit sharing, participation, and PEE)
- Transport allowance
- Health and disability insurance
- Supplementary Pension (PERO)
- Time Savings Account (CET)
- CSE benefits (holiday vouchers, gift vouchers, preferential rates)
- Meal vouchers
- Teleworking charter
How to apply
- An initial telephone exchange with Delphine, Group HR department, to understand your professional project
- One or more on-site interviews to meet your interlocutors and immerse yourself in our beautiful working environment
- The formalization of your arrival with us!
And then, we will prepare an integration process for you and ensure your adaptation to the position.
Other
We are recruiting an Order Management Manager (M/F) on a CDI contract for our headquarters based in Les Essarts-en-Bocage (270 employees).
Our commitments
- All CAP's to succeed with La Boulangère: all our offers are open to people with disabilities. Disability advisors are present across all our sites to promote the integration of employees with disabilities.
- Quality of Life and Working Conditions: the QVCT approach led by La Boulangère aims to strengthen occupational health prevention. Multidisciplinary working groups have been established across all our sites to improve working conditions and prevent professional risks.
- Diversity: La Boulangère opens its doors to all profiles and recognizes the contribution of all experiences. We are proud to welcome people with diverse life paths within our teams, which are synonymous with diversity and richness.
Hours and working conditions
- Weekly duration: Flat rate 218 days
- Status: Executive (Cadre)
Working environment
- HQE (High Environmental Quality) working environment
- Ergonomic office (Sitting and standing stations possible)
- Use of office tools and IS