Loans/Collections Officer

Location: Ruiru, Wangige, Kariobangi, Kinoo, Kangemi

Position Overview:

This is a one-month internship program. Successful candidates who perform well during the internship will be onboarded as full-time Loans & Collections Officers.

Reports to: Branch Manager

Requirement

Minimum Qualification: At least a Diploma in any field

Key Responsibilities:

-Generate revenue through consistent delivery of monthly disbursement targets: customer acquisition via daily marketing/field outreach, site visits and onboarding.

-Assess and process loan applications

-Explain loan products and terms clearly

-Maintain high-quality client relationships for repeat business and portfolio growth

-Achieve individual and team targets for new customers, disbursements, collection rates and portfolio performance

-Promote ethical lending and compliance with company policies.

-Achieve high collection rates and low portfolio at risk through proactive follow up and relationship management

What We Offer:

-One-month structured internship with a stipend.

-Opportunity for full-time employment upon successful completion of the internship.

-Professional growth and mentorship