Customer Service Specialist

Kuehne + Nagel Co., Ltd VietnamCainiao Smart Logistics Park, Lot 08, Street 05, Giang Dien Industrial Park, Giang Dien, Trang Bom, Dong Naivietnamworkspublished 10/20/2026

Your tasks

Your primary objective will be to provide an outstanding level of service by managing customer needs, completing all required tasks effectively + efficiently, ensuring that all supply chain process are seamless. You will do this by working with a variety of internal + external stakeholders while focusing on the following key objectives.

Requirements

  • To respond...
  • Strong customer service and relationship management skills, with a customer-focused mindset.
  • Good understanding of order management processes, logistics operations, and warehouse coordination.
  • Excellent communication, interpersonal, and problem-solving skills, with the ability to handle customer concerns professionally.
  • Strong organizational and planning skills, with the ability to prioritize tasks, manage multiple requests, and meet deadlines.
  • Detail-oriented with a high level...