Sales Office Support Staff

Kronospan is one of the world's leading manufacturers of wood-based panels and value-added products for the interior design, furniture, and construction sectors. As a leader in technical development in our industry, we have pioneered many significant advancements and will continue our leadership in product development and innovation in the future. For over a century, Kronospan has been meeting the needs of its customers with a unique combination of excellent design, quality products, price-performance ratio, respect for the environment, and superior service. We act with passion for our work and strive to achieve excellence in everything we do. With this advertisement, we are looking for a team member for the "Sales Office Support Staff" position to work together.

• Customer support via telephone
• Acceptance, creation, and processing of offers according to our terms and conditions
• Recording of order data and scheduling appointments with customers, job preparation, and shipment
• Monitoring and processing of open orders, delivery dates, services, etc.
• Checking price calculations and stock status
• Maintenance and control of prices
• Handling of complaints
• Preparation of analyses and reports
• Creation and tracking of customer budgets
• Support tasks and collaboration at İstanbul Design Center

• Successful completion of commercial vocational training or an equivalent qualification certificate
• Professional experience in the above-mentioned field of work in a sectoral company is an advantage
• Ability to think and act in a goal-oriented and customer-oriented manner
• Reliable, structured, and independent working style
• Good written and verbal English skills
• Ability to use MS Office, especially Excel, effectively