Client Account Manager

Administrator / Client Account Manager Nantwich | From £26,000 per annum + Bonus

Are you an organised and customer-focused administrator looking for your next career opportunity?

Our client, a well-established and growing professional services business based in Nantwich, is seeking an Administrator / Client Account Manager to join their busy and supportive team.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building relationships with clients, and takes pride in delivering a high standard of administrative support.

The Role

Working closely with colleagues and clients, you will play a key role in ensuring the smooth day-to-day running of the business while providing exceptional customer service.

Key responsibilities include:

• Managing incoming telephone and email enquiries.
• Building and maintaining positive client relationships.
• Preparing correspondence, reports and business documentation.
• Maintaining accurate client records, databases and files.
• Managing diaries, appointments and meetings.
• Monitoring and updating internal systems and records.
• Supporting colleagues with administrative and client service tasks.
• Assisting with compliance and record-keeping procedures.
• Handling confidential information with discretion and professionalism.
• Ensuring all work is completed accurately and within agreed timescales.

About You

The successful candidate will have:

• Previous administration, client account management or customer service experience.
• Excellent written and verbal communication skills.
• Strong organisational and time-management abilities.
• A high level of accuracy and attention to detail.
• Confidence using Microsoft Office, particularly Word and Excel.
• A professional and friendly approach to client interactions.
• The ability to prioritise workloads and work independently.
• Strong interpersonal and relationship-building skills.

What's on Offer?

• Salary from £26,000 per annum
• Bonus scheme
• Ongoing training and development
• Supportive and friendly team environment
• Career progression opportunities
• Free parking
• Full-time, permanent position

Interested? If you're looking for a varied role where you can utilise your administration and client service skills within a professional and growing organisation, we'd love to hear from you.

Apply today with your CV or CALL LEANNE ON

INDCOM