Automotive Receptionist

For one of our clients active in the automotive sector, we are looking for an Automotive Receptionist (M/F/X).

You are the first point of contact for customers and ensure the link between them and the workshop. You will handle physical and telephone reception, appointment management, administrative follow-up of files, as well as the use of various internal tools and software necessary for the proper functioning of the garage.

Your responsibilities

• Welcome and advise customers at the counter and by telephone
• Take and organize workshop appointments
• Ensure the administrative follow-up of customer files
• Prepare quotes, invoices, and other administrative documents
• Act as the link between customers and the technical teams
• Respond to information requests and ensure efficient follow-up
• You have initial experience in a similar role.
• You possess good knowledge of automotive mechanics and demonstrate a real interest in the automotive sector.
• You are proficient in IT tools and are comfortable with the Microsoft Office suite (Word, Excel, Outlook).
• You are able to effectively use different management software and follow the company's internal processes.
• You demonstrate excellent organizational skills, rigor, and a customer-oriented approach.
• A good level of English is required.
• Knowledge of any other foreign language is an asset.