medical receptionist

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Order office supplies.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Provide directory assistance.
• Relay service to persons with disabilities.
• Perform data entry.
• Provide customer service.
• Perform basic bookkeeping tasks.

Computer and technology knowledge:

• Electronic medical records.
• Word processing software.
• MS Office.
• Mac OS.
• Quick Books.
• Social Media.
• Accounting software.
• Database software.
• Presentation software.
• Electronic mail.
• Spreadsheet.
• MS Access.
• MS Excel.
• MS Outlook.
• MS PowerPoint.
• MS Word.
• MS Windows.
• WordPerfect.
• Simply Accounting.

Security and safety:

• Criminal record check.

Transportation/travel information:

• Own transportation.
• Own vehicle.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.
• Combination of sitting, standing, walking.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.
• Maturity.

Screening questions:

• Are you available for shift or on-call work?.
• Are you available to start on the date listed in the job posting?.
• Are you currently a student?.
• Do you have experience working in this field?.
• Do you have the required certifications listed in the job posting?.
• Do you meet the language requirements listed in the job posting for the position (English or French)?.

Experience:

3 years to less than 5 years.

Employment terms options:

• Day.
• Weekend.

Financial benefits:

• Bonus.

Other benefits:

• Free parking available.
• On-site amenities.
• Other benefits.
• Team building opportunities.
• Parking available.