Service Outside Sales Representative

At Konecranes, we believe that a good customer experience is achieved thanks to the people behind the Konecranes name. Everything we do, we do with passion and determination. We believe that diversity drives business success and lays the foundation for our growth. We welcome different professional experiences, knowledge, and skills that enrich our community, and we foster an environment in which ALL of us can be ourselves. This makes Konecranes a unique place to work.

We are looking for a talented and committed person to fill the position of Service Sales Representative (maintenance), who will be responsible for the efficient sale of the greatest number of services, satisfying the needs of new, current, and captive customers, while meeting the assigned annual sales objectives. Main activities: Visit all active and/or potential customers on-site to evaluate their needs and requirements, acting as a commercial advisor. Permanently explore the assigned area to detect potential customers. Determine the type of service and perform the cost calculation for the efficient execution of the service, including spare parts and additional materials, if required. Provide quotes through the SIEBEL system in accordance with the guidelines and procedures established by the company. Prepare and collect all necessary technical documentation (calculation memories, technical descriptions, technical questionnaires, catalogs, etc.) to support the quotes made. Feed and keep the CRM updated. Perform the necessary activities to successfully carry out each sales case. Carry out the sales closing process in SIEBEL in accordance with the procedures established by the company. Attendance and participation in periodic sales meetings. Other tasks assigned by the Supervisor.

Education: Completed degree. Mechanical, Electrical, Industrial Engineering or related. 2 to 4 years of experience in cranes, industrial maintenance/repair equipment, or heavy machinery. Knowledge in maintenance and service of overhead cranes. Sales and negotiation techniques. Knowledge of safety and hygiene standards at work, applicable to their function. Result-oriented. Customer service attitude. Ease of speech, communication. Teamwork, high adaptability. Perseverance and resilience. Intermediate/advanced English

Konecranes moves what matters. Konecranes is a world leader in material handling solutions and provides services to a wide range of customers in multiple industries. We constantly set the industry benchmark, from daily improvements to breakthroughs in the most important moments, because we know we can always find a safer, more productive, and more sustainable way. That is why, with more than 16,000 professionals in more than 50 countries, Konecranes is trusted every day to lift, handle, and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment free from any form of discrimination.