Service Planner

At Konecranes, we believe that building great customer relationships is based on the people employed at Konecranes. Everything we do, we do with passion and commitment. We believe that diversity is the foundation of our growth and the driving force of business success. We are open to people from diverse backgrounds and different qualifications, allowing us to enrich our community and create a workplace where EVERYONE can be themselves. That is why Konecranes is an exceptional place to work.

Key areas of responsibility:

Preparing the work plan for service teams based on the inspection schedule; Delegating technicians to emergency reports from customers; Delegating service teams for installation works and planned modernizations. Email and telephone contact with the customer to schedule customer service visits; System control, closing, and monitoring of orders in the system; Daily cooperation with other departments.

We expect from the Candidate: At least secondary education, knowledge of the lifting equipment market will be a great plus! 3 years of professional experience in a similar position, Knowledge of English at a communicative level, An orientation towards goal achievement, responsibility, and commitment to performed tasks, Skills in building good relationships with customers and colleagues, Independence and good work organization.

We offer: Stable employment conditions in an organization with high operational standards Employment contract Opportunity for development in a multicultural, international organization Competitive salary as well as medical care and life insurance (fully funded by KC), additional PPK contribution on the employer's side, ZFŚS, Multisport Product knowledge training and support from the company A pleasant working atmosphere in a cohesive team.

Konecranes moves what matters . Konecranes is a global leader in material handling solutions, serving a wide range of customers from various industries. We consistently set industry standards, from daily improvements to breakthrough solutions at critical moments, because we know we can always find a safer, more efficient, and more sustainable way. That is why, as more than 16,000 specialists in over 50 countries, every day we are confident that we are lifting, servicing, and moving what the world needs.