Assistant Manager
About the Role
We’re looking for an Assistant Café Manager to join us as part of an exciting new F&B concept in Singapore.
You’ll work closely with the Café Manager and wider management team to help build and run the café from the ground up — from setting up service standards and daily operations to training the team and creating a welcoming experience for every guest.
This is a hands-on role for someone who enjoys being on the floor, working with people and making sure things run smoothly.
The Role
- Assist with the day-to-day operations of the café.
- Support the Café Manager in overseeing front-of-house operations and service.
- Lead the team during service and ensure smooth day-to-day running of the café.
- Welcome and engage with guests, ensuring a warm and consistent experience.
- Maintain high standards of service, cleanliness and presentation.
- Handle guest feedback and resolve service issues professionally.
- Assist with opening and closing procedures.
- Manage cashiering, POS and daily sales procedures where required.
- Assist with stock receiving, inventory checks and ordering.
- Monitor service supplies and ensure the café is properly stocked and ready for service.
- Support the implementation of SOPs and service standards.
- Train and coach new and existing team members.
- Assist with staff scheduling and manpower planning.
- Work closely with the kitchen team to ensure smooth coordination between front and back of house.
- Support events, promotions and special activations when required.
- Assist the Café Manager with administrative and operational tasks.
- Step up to oversee the café in the Café Manager’s absence.
What We’re Looking For
- At least 2–3 years of experience in café, restaurant or hospitality operations , with previous supervisory experience preferred.
- Confident in leading a team and comfortable taking charge during service.
- Friendly, approachable and genuinely enjoys interacting with people.
- Strong communication and problem-solving skills.
- Organised, responsible and able to stay calm in a busy environment.
- Good attention to detail and high standards for service.
- Comfortable with POS systems, basic cash handling and daily operational procedures.
- Willing to be hands-on and jump in wherever needed.
- Able to work shifts, weekends and public holidays.
- A genuine interest in food, coffee and hospitality is a plus.
What We’re Looking For in You
More than just experience, we're looking for someone who is reliable, proactive and takes ownership .
You should be someone who notices when something needs to be done and gets it done, enjoys working with a team and cares about creating a space that both guests and staff enjoy being part of.