Manager for Technical Support & Training

You have documented leadership experience and preferably technical education at a university level or similar. You have experience working in a global company, preferably with services such as training and support. It is an advantage if you have good knowledge of our products and the industry, and preferably experience in leading and developing projects.

Personal qualities To succeed in this position, it is important that you have a very good ability to communicate. You inspire confidence and enjoy collaborating with others. You can manage, analyze, and prioritize needs in a structured manner.

You have good pedagogical ability and experience in meeting customers and other stakeholders. The work involves travel nationally and internationally. Good knowledge of English, both spoken and written, is a prerequisite for this position. Experience or education in pedagogy/rhetoric is considered an advantage. As a manager, you are responsible for the global technical product support as well as the global training operations. You will be responsible for the development of your department and our services within support and training, with a focus on people, quality, competence, and productivity. You are part of CSB's management. Together, your task is to lead the business towards set goals. Working with continuous improvements is an important part of your work.

Komatsu Forest is an international group with headquarters and a technical center in Umeå, Sweden. With approximately 1,800 employees and manufacturing in Sweden and the USA, Komatsu Forest is one of the world's largest manufacturers of forestry machinery and is represented in all markets where mechanized forestry is practiced. Customer relations worldwide are managed by dedicated sales companies and dealers.