Receptionist

Responsibilitie Call patients to

Confirm upcoming appointments

Follow up on missed

Reactivate old patients

Book and reschedule appointments

Answer incoming calls and WhatsApp messages

Greet patients at the clinic

Update patient status in the system (confirmed / canceled / no-show)

Daily Calls

You will handle outbound calls until Hiring sales representatives

10–20 outgoing calls

Appointment confirmation 24 hours before visit

Previous experience as a receptionist or in customer service (clinic, medical center, or wellness experience is a strong plus)

Excellent communication and interpersonal skills

Professional appearance and polite attitude

Ability to handle patients calmly and professionally

Strong phone etiquette and WhatsApp communication skills

Ability to book, confirm, reschedule, and follow up on appointments

Basic computer skills (clinic system, MS Excel, email)

Ability to multitask and work under pressure

Strong organizational and time-management skills

Attention to detail and confidentiality with patient data

Arabic fluency required; English is a plus

Commitment, punctuality, and reliability