Clinic Manager

Responsibilities :

• Develop and execute strategic plans aimed at increasing total revenue
• Implement new services and programs to attract more patients and improve clinic utilization
• Develop and manage the clinic’s budget to maximize total revenue
• Monitor financial performance and implement cost-control measures to improve profitability
• Ensure high-quality patient care to impact the NPS of patient experience positively
• Monitor clinic performance metrics and lead initiatives to enhance patient care quality, impacting NPS
• Ensure compliance with Healthcare Laws and Regulations to maintain clinic operations
• Develop and implement policies and procedures for operational efficiency
• Oversee daily clinic operations to ensure a high clinic utilization rate
• Conduct performance evaluations and manage staff schedules to optimize clinic utilization rate
• Represent the clinic in the community and build relationships to increase patient referrals, impacting total revenue.

Requirement :

• Bachelor degree in Any major, preferable from Medicine and/or Healthcare
• Having 2 year(s) of working experience in related field, especially in Clinic Operation
• Required Skills: Google Workspace, Financial Literacy, Patient Experience, Partner Management, English (Conversation Level)
• Critical thinking, good in problem identification and analytical thinking
• Fast decision maker, good in create & plan the strategy for clinic operational and perform leadership person
• Good communication skills, both with patient, patient family, doctor team and nonmedical staff
• Build good rapport and maintain good relationship with several parties, such external partner, supplier, insurance, related healthcare institution, etc

Work Location: Jakarta Utara

Skills: Critical Thinking, Operational Planning, Leadership, Communication Skills, Team Management