Junior ON-Site Technician
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Junior On-Site Technician - Audio Visual & Video Conferencing - English speaking - On-site - - Breda , Noord-Brabant , Netherlands - €4,000 - €4,600 per month - Netherlands
Job description
Role: Junior On-Site Technician - Audio Visual & Video Conferencing Contract: Permanent, Full-Time Hours: 8am - 5pm Monday - Friday Location: Breda, North Brabant Salary: €4.000 - €4.600 per month, plus company benefits
Kinly is a unified global leader in collaboration, systems integration, and managed services. We focus on transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision.
As our business and client base continues to develop further, we now have a new opportunity for a proven AV / VC Technician to join our global client site to be responsible for in room and remote resolution support ensuring smooth delivery of their Managed Videoconferencing Service.
Key Responsibilities:
- Undertake tier 1-2 troubleshooting of any non-functional AV equipment
- Assist in the set-up and support of high level multi-room events
- Escalate any technical issues found in the rooms and conduct break fix accordingly
- Assist in preventative maintenance checks
- Provide basic training of equipment to client personnel
- Own responsibility for endpoint success in the designated region to include software updates, firmware upgrades, onboarding, testing, and end user training
- Communicate with end users to assist with diagnosing and resolving issues
- Assist in the set up and support of high level, multi room events
- Participate in root-cause analysis of technical issues to assist with the resolution of trouble tickets
- Update and recommend processes and procedure changes to better assist customers and resolve issues