Retail Manager
E-Commerce
Store-in-Charge
Salary: S$3,200 – S$3,800 per month + Performance Bonus Working Days: 6 days per week Location: HarbourFront
Job Responsibilities
- Oversee the daily operations of the retail outlet.
- Manage and supervise retail staff to ensure smooth day-to-day operations.
- Oversee retail sales activities and provide friendly and professional customer service when required.
- Assist customers with product enquiries and provide appropriate product recommendations.
- Promote and explain the company's range of sauces, condiments and other food products to customers.
- Monitor product displays, stock levels and replenishment.
- Ensure products are properly displayed and the outlet is kept clean and organized.
- Handle customer feedback and resolve routine customer service matters professionally.
- Assist with staff scheduling and daily work allocation.
- Monitor daily sales and outlet performance.
- Communicate with management on store operations, sales performance and other operational matters.
- Support the pre-opening setup and launch of the new retail outlet.
Requirements
- Minimum 3 years of relevant experience in retail management or store operations, with experience in supervising retail staff.
- Good sales and customer service skills.
- Good command of English and Mandarin, with the ability to communicate effectively with local customers, international visitors and Mandarin-speaking management, including reporting on store operations and sales performance.
- Teochew-speaking candidates will have an advantage.
- Friendly, approachable and customer-oriented, with good communication skills.
- Responsible, reliable and able to work independently.
- Willing to work during weekends and public holidays.
- Comfortable working on a rotating shift schedule.
Skyline Business Consulting Pte. Ltd. (EA License No.: 14C7389)