Air Import Clerk

Kevin Theobald Recruitment AgencyHeathrowreedpublished 09/25/2026

Our client is seeking an experienced and highly organised Air Import Clerk to join their growing operations team.

Location is Heathrow, Salary £32-35, Mon to Fri 0900-17.30, This could also be Part time - Flexible working hours

Duties Include:

  • Managing airfreight import shipments from origin through to final delivery.
  • Monitoring shipment arrivals and liaising with airlines, handling agents, overseas agents and customers.
  • Arranging customs clearance for import shipments.
  • Completing and submitting customs declarations using ASM Sequoia .
  • Ensuring all import documentation is checked and processed accurately.
  • Using the Cargo Forwarder freight forwarding system to manage and maintain shipment files.
  • Liaising with customers regarding shipment status, customs requirements and delivery arrangements.
  • Arranging collections and final deliveries with transport providers.
  • Checking supplier invoices and raising customer invoices where required.
  • Ensuring all files are completed accurately and within agreed timescales.
  • Maintaining excellent communication with customers, overseas agents and internal departments.
  • Resolving operational issues and providing proactive solutions.
  • Ensuring compliance with UK customs regulations and company procedures

Key Skills:

  • ASM Sequoia for completing customs declarations.
  • Microsoft Office, including Outlook and Excel.
  • Previous experience working within air freight imports.
  • Experience completing UK customs declarations.
  • Good understanding of airfreight import procedures and documentation.
  • Strong attention to detail and accuracy.
  • Ability to manage multiple shipments and priorities simultaneously.
  • Excellent organisational and time-management skills.
  • Strong communication and customer service skills.
  • Ability to work independently as well as part of a team.
  • A proactive approach to problem-solving.

Training may be provided where required