Customer Facing CPFR Analyst

Job Description

Kenvue is looking for: Customer Facing Analyst - CPFR | Food Sector (SP-JK)

Who We Are

At Kenvue, a company part of the Johnson & Johnson Family of Companies (Kenvue), we believe there is extraordinary power in daily care. Built on more than a century of history and driven by science, our iconic brands – including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® – are category leaders that millions of people trust and use to improve their lives every day. Our people share a digital-first mindset, are innovation-driven, and are committed to continuously winning a place for our products in the hearts and homes of consumers.

What you will do

Be the supply chain focal point for the Commercial team and for the Customer. Create a close relationship with the customer with the aim of creating a partnership relationship and opening space to propose changes to increase efficiency and/or service level. Manage the customer's supply chain metrics.

Responsibilities and main Activities

• Be the supply chain focal point for the Commercial team and for the Customer
• Create a close relationship with the customer with the aim of creating a partnership relationship and opening space to propose changes to increase efficiency and/or service level
• Manage the customer's supply chain metrics, including inventory
• Responsible for DOH (days on hand) and OSA (on shelf availability)

Responsibilities and main Activities

• Proactively develop a close relationship with the customers assigned to your responsibility, including understanding the customer's supply chain organizational structure and having frequent meetings and visits
• Close relationship with other Supply Chain areas and the commercial area
• Manage the process from order entry to product delivery to the customer
• Identify and lead projects with the customer and with the internal team aiming at improving efficiency and/or service level
• Understand and collect customer metrics and report them internally
• Manage the internal process with the responsible areas so that the requested products are delivered in the time and quantity required by the customer
• Manage customer inventory by SKU and by store
• Perform a critique of received orders based on OSA and DOH
• Work in partnership with the commercial team with the objective of having a more accurate forecast
• Generate scorecards with main KPIs to optimize stock
• Relationship with the customer focused on collaboration and engagement to identify win/win opportunities
• Lead projects and initiatives with the customer and with the various areas of the company

Qualifications - External

What we are looking for:

Necessary qualifications:

• Completed Higher Education
• Advanced English

• Experience with CPFR
• Knowledge in Power BI, SAP and Excel

• Availability for hybrid work

Desired qualifications:

• Intermediate Spanish

Advantages for you

• Competitive benefits package
• Paid company holidays, paid vacation, volunteer time, flexible summer Fridays and much more!

• Learning and development opportunities
• Employee resource groups

• This list may vary based on location/region

Kenvue is proud to be an equal opportunity employer. All qualified candidates will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status, and will not be discriminated against if they have any physical disability.