Part-Time Administrative Assistant

Your tasks

The Part-Time Administrative Assistant supports the daily administration and smooth delivery of courses at Kenko Academy. The role includes handling student enquiries, registrations, attendance records, course documentation, and classroom preparation.

The successful candidate will work closely with trainers and the academy team to provide accurate, organised, and friendly support to students and visitors.

1. Student Enquiries and Registration

• Respond to course enquiries by telephone, email, WhatsApp, and in person.
• Provide approved information on course schedules, fees, registration procedures, and required documents.
• Assist students with registration and check submissions for completeness.
• Refer enquiries about eligibility, funding, and certification to the appropriate academy staff.

2. Course and Training Administration

• Prepare class lists, attendance sheets, training materials, and feedback forms.
• Assist with student check-in and maintain accurate attendance records.
• Send course reminders and communicate approved schedule changes.
• Support trainers with printing, scanning, and distribution of learning materials.
• Assist with course completion records and certificate preparation, subject to approval.

3. Record Keeping and Payment Support

• Update student information, registration records, and administrative spreadsheets.
• Maintain organised and secure physical and electronic files.
• Assist with payment verification, receipt preparation, and payment reminders as instructed.
• Handle student and financial information confidentially.

4. Classroom and Front Desk Support

• Welcome students, trainers, and visitors professionally.
• Prepare classrooms, materials, and basic equipment before training sessions.
• Monitor stationery and training supplies and arrange replenishment through the appropriate staff.
• Keep reception and administrative areas tidy.
• Report equipment faults, scheduling issues, and student concerns promptly.

5. General Administrative Support

• Assist with scheduling, correspondence, and coordination between trainers and the academy team.
• Support workshops, academy events, and student recruitment activities when scheduled.
• Provide clear handovers of outstanding matters at the end of each shift.
• Perform other reasonable administrative duties related to academy operations.

Requirements

Job Requirements

• Basic administrative, reception, or customer service experience is preferred.
• Experience in a training academy or educational environment is an advantage.
• Possession of ACTA or ACLP certification will be advantageous.
• Proficient in Microsoft Word, Excel, email, and basic online administrative systems.
• Good communication and interpersonal skills, with a polite and helpful service attitude.
• Organised and attentive to detail when managing records and documentation.
• Reliable, punctual, and able to work independently after training.
• Able to maintain confidentiality and handle student information responsibly.
• Comfortable supporting students and trainers from different backgrounds.
• Available to work 10-hour shifts, including evenings or weekends where required by course schedules.
• Able to commit to agreed shifts and communicate availability in advance.

What we offer

Working Arrangement

• Hourly rate: $12 per hour.
• Shift duration: 10 hours.
• Shift pay: $120 for 10 paid working hours.
• Roster: Based on course schedules and academy operational needs.
• Start and end times and break arrangements: Confirmed before assignment.

Other

Job Title: Part-Time Administrative Assistant Company: Kenko Academy Pte Ltd Employment Type: Part-Time Hourly Rate: $12 per hour Shift Duration: 10 hours Pay per Shift: $120 for 10 paid working hours