Software / IT Personnel
Must-have:CloudSecurityPrincipal
Your tasks
- Install, configure, maintain, and troubleshoot computer systems, printers, software applications, and other IT equipment.
- Provide technical support to staff and resolve hardware, software, network, and connectivity issues.
- Monitor and maintain the organization's computer networks, internet connectivity, and IT infrastructure.
- Install software updates, security patches, and system upgrades.
- Manage user accounts, access permissions, passwords, and system configurations.
- Support the implementation, maintenance, and optimization of business software and applications.
- Develop, customize, test, or maintain software applications where required by the organization.
- Monitor system performance and identify opportunities to improve efficiency and reliability.
- Implement basic cybersecurity measures, data protection procedures, and regular data backups.
- Maintain accurate records of IT assets, software licences, system configurations, and technical support requests.
- Train employees on the effective use of company software, systems, and technology tools.
- Liaise with external IT vendors and service providers when specialized support is required.
- Assist with website updates, email administration, cloud services, and other digital platforms where applicable.
- Ensure compliance with company IT policies and information security standards.
- Prepare reports on IT activities, system issues, and maintenance operations.
- Perform other IT-related duties assigned by management.
Requirements
- A minimum of 3 years of experience
- A minimum of a diploma in a related field