Your tasks
- Supervise and coordinate daily laundry activities, including sorting, washing, drying, ironing, folding, and packaging of laundry items.
- Assign duties and prepare work schedules for laundry attendants and other team members.
- Ensure that linen, towels, uniforms, and guest clothing are handled carefully and processed according to their fabric types and care instructions.
- Monitor the quality of washed and finished items to ensure they are clean, properly pressed, and free from stains or damage.
- Ensure laundry items are delivered to the appropriate departments or guests within the required timeframe.
- Inspect washing machines, dryers, pressing equipment, and other laundry machinery to ensure proper operation.
- Report equipment faults and coordinate maintenance or repairs when necessary.
- Monitor the use of detergents, chemicals, water, electricity, and other laundry supplies to minimize waste.
- Maintain accurate records of laundry received, processed, delivered, and pending.
- Monitor linen inventory and report missing, damaged, or worn-out items.
- Ensure compliance with hygiene, sanitation, chemical-handling, and workplace safety procedures.
- Train staff on proper laundry techniques, equipment operation, and safe work practices.
- Handle laundry-related complaints and resolve service issues professionally.
- Coordinate with housekeeping, front office, and other departments to meet operational requirements.
- Maintain cleanliness and orderliness in the laundry room and storage areas.
- Prepare daily or periodic reports on laundry activities, staff performance, and supply requirements.
Requirements
- A minimum of 2 years of experience
- A minimum of an SSCE
